Privacy Policy
Effective Date: 31 July 2025
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the SchoolSpi system, operated by Systellence CC.
1. Who We Are
SchoolSpi is a secure, web-based platform designed to support South African schools in managing hostel operations, attendance, communication, and other essential functions. It is owned and maintained by:
- Company: Systellence CC
- Address: 89 Fijnbos Paradijs Eco-Estate, 280 Flora Road, Dana Bay, Mossel Bay, 6510
- Privacy Contact: info@systellence.com
2. What Information We Collect
We collect and store the following personal information:
- Name and Surname
- Email Address
- Phone Number and Mobile Number
- ID Number
- Gender
- Student Number
- Class and Grade
- Allergies and Blood Group
- Doctor’s Name, Contact Details, and Address
- Medical Aid Details (Medical Aid Name, Number, Dependant Code)
- Address of the user and the doctor
3. Purpose of Collection
Your information is collected for the following purposes:
- User authentication and login
- Daily school operations such as attendance, hostel management, and communication
- Emergency medical purposes
- Allowing teachers and staff to contact parents or guardians
4. Sharing of Information
We do not share personal information with third parties. However, limited information may be processed by third-party services used for communication, such as:
- Email services
- SMS gateways
5. Data Security
We use reasonable security measures to protect your personal information against unauthorized access, disclosure, or loss. Only authorized school personnel have access to sensitive information.
6. Your Rights Under POPIA
You have the right to:
- Access your personal information
- Request corrections or updates to your data
- Request deletion of your data
- Withdraw consent for future processing
To exercise these rights, please contact us at info@systellence.com.
7. Children's Privacy
SchoolSpi is used by learners under 18, but only under the authority of schools and parents/guardians. All data is processed lawfully for educational purposes.
8. Cookies
SchoolSpi does not use cookies or tracking tools.
9. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be published on this page with the latest date.
Thank you for trusting SchoolSpi.